Complaints & Observations Log a new entry

Log a Complaint or Observation

Fill in as much as you can. You can still save if some details are missing — you'll just get a reminder first.

Start typing โ€” pick an existing customer if it appears, to keep names consistent.
Photos of the issue (e.g. sent by the customer). You can also add these later on the dashboard.
Defaults to today — change it if you're logging something from another day.